Shipping policy

We strive to process and ship your order as soon as possible. Please find a few notes below:

Shipping Costs

🇫🇷 France (Domestic)

Colissimo – Delivery to Post Office or Pickup Point €3.90

Colissimo – Home Delivery with Signature €5.80

Free Shipping Offers (France):

 · Free Colissimo Pickup Point delivery on orders over €80

 · Free Colissimo Home Delivery (with signature) on orders over €100

🇪🇺 European Union

Free shipping on all EU orders over €100

1 - Delivery to pick up point (Bpost or DPD pickup point) - €5.90

*Only available in Belgium, Germany, Luxembourg, and Netherlands.

2 – Home delivery via the following carriers:

 · Local postal service

 · FedEx Regional Economy

Shipping costs are automatically calculated at checkout based on the destination and order volume.

🇬🇧 United Kingdom

FedEx International Economy £7.90

Free Shipping on orders over £135

🇨🇭 Switzerland

Suisse post home delivery CHF 7.50

Free Shipping orders over CHF 100

🇺🇸 United States

FedEx International Economy $20.00

Free Shipping orders over $200

🌏 Rest of the World

Includes: Australia, Canada, China, Hong Kong, Japan, South Korea, Taiwan, and other countries worldwide.

FedEx International Economy: Shipping costs are calculated at checkout based on parcel weight and destination.

General Shipping Terms

· Orders are shipped within 1-3 business days after payment is completed.

· If you choose "Colissimo | Pickup at your local post office or pickup point," you'll select your pickup location at the end of checkout after payment.

· All packages include tracking. If a package is returned to us due to an incorrect address, it can be re-shipped for an additional fee.

· If you refuse a shipment, we can issue a refund once it is returned to us. However, any extra shipping costs caused by the refusal will be deducted from your refund.

· For deliveries outside the EU, import taxes may apply, and the customer is responsible for covering these costs.

For US customers

· Since August 2025, De minimis exemption is no longer available due to the recent changes in U.S. import regulations. As a result, all orders shipped to the U.S. are subject to customs duties and taxes. 

· This tariff is collected directly at checkout, so there will be no additional costs when your parcel arrives in the US.

  
For UK customers

· If your order exceeds £135 (around €160, excl. VAT), you’ll need to pay VAT upon delivery in the UK. We have no control over these charges and cannot cover them.


For Norway customers

· Shipping to Norway is currently suspended due to recent changes in import tax policies. We are working on solutions to resume shipping and will keep you informed.